IT Support for the Design & Media Industries

Managing large files and demanding workflows

Creative agencies and media companies rely on high-performance systems for design, editing and collaboration. Slow networks, storage bottlenecks, or compatibility issues between Mac and Windows environments can disrupt production and delay delivery.

Teams often work remotely or across multiple studios, sharing large files and using demanding creative software. Without specialist Mac expertise and smart automation, managing performance, updates and security becomes a daily challenge that takes focus away from client work.

Effect Graphic Effect Graphic
Effect Graphic Effect Graphic
+ +
Years experience
+ +
Client partnerships
+ +
Employees

Keeping creative teams connected and productive

We help design and media organisations build fast, reliable and secure IT environments that support how creative teams actually work. Our managed services extend to dedicated Mac support, ensuring seamless integration across Apple and Windows systems.

Automation and proactive monitoring keep systems running at peak performance, while our self-service tools help resolve common issues instantly. With in-house cyber security and business intelligence experts, we protect your creative assets and deliver insight that supports smarter business decisions. You get responsive local support backed by national-scale capability.

Certified Mac & Microsoft specialists

Full end-to-end management for Apple and Windows environments, ensuring smooth collaboration and compatibility.

Reduced downtime, greater output

Proactive automation identifies and resolves issues before they impact production.

Local support, national reach

Our regional teams deliver responsive service with the resources of a national provider.

Performance that scales 

Reliable infrastructure and smart monitoring that grow with your client portfolio and creative ambitions.

We're trusted by

Carousel Marketing Logo

Services

Managed IT Support

Fully managed IT support services that include advice, troubleshooting, problem diagnosis and resolution.

You’ll have dedicated account and service delivery management, together with 24/7 infrastructure management & monitoring to ensure a consistent service.

There’ll be scheduled preventative maintenance and automated updates to keep your systems operating at optimal levels, real-time reporting via intuitive dashboards, and ongoing support for constant peace of mind.

Cloud Strategy

We help you build a clear, practical cloud strategy that aligns with your business goals.

The cloud offers enormous potential for scalability, security, and innovation; but without a clear strategy, it’s easy to lose control of costs, compliance and performance. A well-defined approach ensures your investment delivers real business outcomes rather than complexity or risk.

Our Cloud Strategy service helps you plan, adopt and manage your move to the cloud with structure and confidence. We guide you from discovery through to design, governance and optimisation – aligning your technology roadmap to your long-term goals.

Managed Detection & Response

Keeping pace with modern cyber threats can be overwhelming for internal IT teams. Managed EDR gives you enterprise-level protection and expert response without the complexity or cost of building your own SOC.

With proactive defence, continuous visibility, and a dedicated team by your side, you gain confidence that your business is safe. We help you stay resilient against ransomware, phishing, and advanced attacks, while giving your people the freedom to focus on their work without distraction.

Project Delivery & Professional Services

From cloud migrations and infrastructure upgrades to complex implementation projects, our professional services team delivers IT change with precision and care.

We combine solid project governance with deep technical expertise to ensure every stage runs smoothly – on time, on budget, and with minimal disruption.

Whether you’re modernising systems or scaling up, we’ll guide you through every step with clear communication and dependable delivery.

IT Consultancy 

With over 25 years of IT consultancy experience, our services cover every aspect of technology planning, delivery, and optimisation. From shaping long-term strategy to managing complex projects, we provide the expertise and guidance your business needs to grow securely and efficiently.

Whether you are modernising through digital transformation, strengthening compliance, or planning mergers and acquisitions, our consultants ensure your technology fully supports your business objectives.

Managed IT Support
Cloud Strategy
Managed Detection & Response
Project Delivery & Professional Services
IT Consultancy

Supporting creative agencies and media teams with powerful, automated IT including expert Mac support – to enhance collaboration, performance and data security.

Gfx

Paul Foley

Chief Technology Officer, Qashqade

"As CTO of a Swiss SaaS company in the private-equity space, I’ve seen how innovation boosts performance but also increases security risk. That’s why our partnership with Air is so valuable. Their expert team consistently delivers clear, actionable insights through thorough penetration tests and red-team exercises. They’ve become a trusted partner who understands our business, our workflows and our risk profile. With Air’s deep expertise and responsiveness, we can innovate confidently, knowing our security is in expert hands."

Need an IT partner to support your business?

Get in touch