Manufacturing

Neville UK PLC

Securing Neville UK PLC’s Infrastructure through 24/7 Security

year partnership
IT users

Neville UK PLC is the manufacturer behind the GenWare brand, known for designing innovative tabletop and catering products tailored to all types of dining establishments.

With a presence in over 40 countries, Nevilles’ dedicated teams are committed to delivering exceptional customer service while maintaining robust data protection standards.

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Why they chose us

“With Air we feel well and truly protected and supported. Anytime we need them, they’re there for us!”

Key Outcomes

1

Proactive Managed Support
and 24/7 system monitoring

2

Managed Cyber Security
EDR and Managed SIEM

3

Cloud Migration
to Azure

4

Cyber resilience
across hardware

Brian Westfall

IT Manager, Neville UK PLC

"Air IT Group have shown to be the best partner we could have for many years. They provide 24/7 Managed IT Support as well a variety of Cyber Security Services and their deep understanding of our infrastructure and commitment to 24/7 monitoring gives us real peace of mind that we are protected. With Air, we feel well and truly protected and supported. Anytime we need them, they’re there for us!"

The Challenge

As a family business with a 24/7 global operation, Neville UK PLC needed a security-first, technology partner capable of providing round-the-clock protection against evolving cyber threats.

Nevilles wanted to outsource their IT requirements to a trusted, knowledgeable provider who could deliver proactive support while building a reliable IT foundation. This robust structure would serve as the backbone for guiding strategic technology investments and drive long-term business success.

Key Requirements

24/7 IT support

Cloud migration

Enhanced cyber resilience

The Outcome

With a partnership spanning over a decade, Neville UK PLC now benefits from Air IT’s 24/7 IT support and a secure-by-design enhanced security package. This includes services such as Managed EDR, Managed SIEM, advanced email security, threat vulnerability management, and more, each playing a critical role in helping them stay resilient against zero-day threats.

In addition, our strategic partnership is built on a shared understanding of the business’s evolving demands. This means delivering proactive account management that not only maintains regular communication, but also actively listens, understands, and prioritises Neville’s unique requirements.

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Through this long-standing collaboration, Neville UK PLC continues to operate with confidence knowing their technology and data are protected around the clock. Our 24/7 monitoring, combined with proactive threat detection and rapid response, ensures uninterrupted operations across their global network.

By continually refining their security posture and aligning IT strategy with business objectives, Neville UK PLC is now better equipped to embrace innovation securely and sustainably – strengthening their resilience and enabling continued growth in an increasingly digital world.

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