Keeping up with demand and regulation
Energy and utility providers face rising customer expectations, complex compliance requirements and growing pressure to modernise ageing systems. Manual processes and slow data access can lead to inefficiency, higher costs and service interruptions.
At the same time, cyber threats are increasing and maintaining uptime is critical. Balancing these challenges while improving sustainability and customer experience demands a more intelligent, automated IT approach.
Enhanced security, ensuring compliance
Our in-house cyber security specialists protect critical systems and data, ensuring you meet strict industry regulations with confidence.
Minimise downtime
Proactive monitoring and self-service systems reduce interruptions and keep essential services running around the clock.
Dedicated IT Partner
Our local teams understand the challenges of energy and utility providers, delivering tailored solutions that fit your operations.
Scalable solutions as you grow
From local networks to enterprise-level systems, our flexible solutions evolve with your business’s needs and industry demands.
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Services
Managed IT Support
Fully managed IT support services that include advice, troubleshooting, problem diagnosis and resolution.
You’ll have dedicated account and service delivery management, together with 24/7 infrastructure management & monitoring to ensure a consistent service.
There’ll be scheduled preventative maintenance and automated updates to keep your systems operating at optimal levels, real-time reporting via intuitive dashboards, and ongoing support for constant peace of mind.
Cloud Strategy
We help you build a clear, practical cloud strategy that aligns with your business goals.
The cloud offers enormous potential for scalability, security, and innovation; but without a clear strategy, it’s easy to lose control of costs, compliance and performance. A well-defined approach ensures your investment delivers real business outcomes rather than complexity or risk.
Our Cloud Strategy service helps you plan, adopt and manage your move to the cloud with structure and confidence. We guide you from discovery through to design, governance and optimisation – aligning your technology roadmap to your long-term goals.
Managed Detection & Response
Keeping pace with modern cyber threats can be overwhelming for internal IT teams. Managed EDR gives you enterprise-level protection and expert response without the complexity or cost of building your own SOC.
With proactive defence, continuous visibility, and a dedicated team by your side, you gain confidence that your business is safe. We help you stay resilient against ransomware, phishing, and advanced attacks, while giving your people the freedom to focus on their work without distraction.
Project Delivery & Professional Services
We combine solid project governance with deep technical expertise to ensure every stage runs smoothly – on time, on budget, and with minimal disruption.
Whether you’re modernising systems or scaling up, we’ll guide you through every step with clear communication and dependable delivery.
IT Consultancy
With over 25 years of IT consultancy experience, our services cover every aspect of technology planning, delivery, and optimisation. From shaping long-term strategy to managing complex projects, we provide the expertise and guidance your business needs to grow securely and efficiently.
Whether you are modernising through digital transformation, strengthening compliance, or planning mergers and acquisitions, our consultants ensure your technology fully supports your business objectives.
Empowering energy and utility providers with smarter, automated IT solutions that enhance performance, security and service reliability across every operation.
Dr Adrian Steele
Managing Director, Mercian Labels
“Air IT has been pivotal in improving our resilience and our business continuity, the real additional value has come from an exciting project to deliver a much improved on-premise IT solution with multiple servers, multiple storage solutions, and onsite and offsite backups. I’ve found the working relationship to be really strong. The key part of the Mercian culture is collaboration; I feel we get that. I feel that Air IT is listening to us and undertaking positive improvements that enable us to make our IT a strength in the business.”
Need an IT partner to support your business?
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