With Air 360, you get intelligent, next-generation IT support, built for the way modern SMEs work.

The core of resilient, productive IT

IT is crucial to the operation and growth of your business, so you need to be confident that it’s helping your teams work better. Unplanned downtime and unexpected costs can seriously harm your business, but it doesn’t have to be that way.

We’ve built Air 360 to combine IT support, cybersecurity, cloud, and automation into one fully managed platform, designed to simplify your operations and accelerate your business. Give your employees everything they need to collaborate effectively and securely, and let’s get your IT working seamlessly so you can focus on your strategy, your clients and your business.

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We’re trusted by

Royal National Institute for Deaf People

One platform. One solution. Next-gen support.

Air 360 ensures all aspects of your employee’s digital environment are protected and optimised, minimising downtime and disruption. This allows you to spend less time dealing with IT, and more time focussing on your core business priorities.

Cloud-first technology stack – industry-leading, cloud-based solutions that ensure your business and users are protected and productive, anywhere, and anytime.

Proactive management & resolution – continuous monitoring with expert knowledge, we identify potential issues and remediate against them before they impact your business or users.

Advanced automation and self-service – report incidents and request services with near-instant resolution to common problems, reducing waiting times and increasing overall productivity.

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Protect against data loss and breaches with our solutions. SaaS Backup secures OneDrive, SharePoint, Exchange, and Teams data for easy recovery, while our Password Manager simplifies password use and strengthens defences against unauthorised access.

Secure your devices with round-the-clock protection. Our Managed EDR provides next-generation detection and response against cyber threats, while Automated Patch Management keeps systems up to date with the latest fixes, reducing downtime, data loss, and reputational risk.

Stay secure against email and web-based threats. With layered defences including Email Security, Managed DMARC for up to two domains, and a Secure Web Gateway, we protect your communications, prevent spoofing, and ensure safe browsing across your organisation.

Empower your team to work smarter. Our Email Signature Management creates consistent, compliant branding across emails, while Microsoft 365 Training gives staff the confidence to master tools like Word, Excel, Outlook, and Teams through self-led online courses.

Prevent issues before they disrupt your business. Our 24×7 Network Operations Centre continuously monitors systems, while our support desk resolves incidents quickly, keeping downtime low and productivity high.

Reduce errors and speed up resolution with intelligent automation. Available 24/7, our tools streamline routine processes so your people can focus on running the business rather than firefighting IT.

Get help fast with our AIR Hub. Accessible on any device, it’s the quickest, easiest way to log requests, track progress, and access support without picking up the phone.

Turn IT into a business advantage. Your Account Manager provides ongoing reviews, roadmaps, and guidance, while real-time dashboards give you complete transparency on performance and service at all times.

Free your team with automation

Managing everyday IT tasks should not slow your team down. Our self-service automations give you instant access to common requests and routine processes, including onboarding and offboarding staff, and managing permissions, devices, and storage.

With customised workflows and 24×7 availability, you can resolve issues in minutes, reducing manual effort and keeping your business moving without waiting for support.

We’re adding new automations all the time, so your business is always future-ready with smarter, next-gen time-saving solutions.

Effortless onboarding

The process of onboarding new starters is fully automated, providing everything they need for success from day one.

Thorough offboarding

Ensure a smooth departure and data security by promptly revoking access to company systems and transferring necessary data to other team members.

Streamlined mailbox permissions

Grant mailbox permissions and make group changes promptly and accurately, ensuring faster access and control over company resources as required.

New device build

Reduce the time it takes to set up and receive new devices with automatic software installation for 10 applications, plus settings and policies configured to meet specific business needs.

Storage optimisation

Stay on top of disk space and ensure devices run smoothly with continuous and fully automated storage optimisation.

Customised automations

We recognise that every business is unique, that’s why we include up to 2 hours of automation engineer time to customise automations according to your specific requirements.

Dan Massey

Head of IT, Babington

"Babington are no strangers to working with a managed service provider and partnering with Air has proved to be a great decision. They manage all our IT Support issues, equipment handovers and IT inductions to a high standard. They also collaborate with our internal IT team on key business initiatives to boost our expertise and deliver innovation. The automation solutions they provide have saved our team endless hours and add value to our organisation by providing a more efficient and simpler end-user experience."

Case Study

Babington

Empowering Babington with smarter, secure and automated IT solutions

View case study View all

Frequently asked questions

Air 360 combines IT support, cybersecurity, cloud, and automation into a single, fully managed platform designed to simplify your operations and accelerate your business. With Air 360, you get intelligent, next-generation IT support, built for the way modern SMEs work.

You get stronger security, reduced risk, and innovative tools that make everyday IT easier. It saves time, cuts complexity, and gives your people the freedom to focus on what matters most.

We combine enterprise-grade technology with human expertise, proactive support, and exclusive automations. As a full-service provider and trusted IT partner, we deliver solutions that many providers can’t.

Self-service automations are part of our drive to make IT effortless. From onboarding to device builds, automations cut manual effort, reduce errors, and speed up everyday processes for your team.

You’ll have access to our 24×7 Network Operations Centre, a dedicated service desk, and a named Account Manager who keeps your IT strategy on track.

Looking for pricing?

Our support services – whether you choose Standard Support, 24/7 Support, or our all-in-one Air 360 solution, are priced on a per user, per month basis.

That means your costs scale as your team grows, with simple monthly billing and no hidden surprises.

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