Business Telecoms

Flexible, cloud-based telecoms that keep conversations flowing, customers happy, and your business always connected

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Future-ready telephony for your modern business

Communication is at the heart of every business. Modern telecoms give you the flexibility, scalability, and resilience to stay connected anywhere. Our solutions replace outdated phone systems with cloud-based services that integrate seamlessly with your existing tools.

Whether your teams are in the office, working remotely, or managing customer interactions at scale, we’ll help you deliver secure, reliable, and future-ready communications that keep your people productive and your customers engaged.

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We’re trusted by

The Professional Golfers' Association
England Hockey
Veetee Rice
Gleneagles
Royal National Institute for Deaf People
P P O Connor

Communication built for modern work

Moving your phone system to the cloud offers more than cost savings. It gives you enterprise-grade functionality without expensive hardware, flexible scaling as your team grows, and the resilience of carrier-grade networks.

Implementing telecoms with Air IT Group is seamless, user-friendly and straightforward. With centralised management, advanced reporting, and built-in security, you gain a telephony solution that works as hard as your business does.

Scale easily without on-site PBX hardware, with secure voice services delivered from the cloud.
Connect telephony with platforms like Microsoft Teams, Webex, and CRMs to streamline communication and collaboration.
Carrier-class infrastructure ensures secure, high-quality calls with maximum uptime for your business.
Empower teams with intelligent call routing, analytics, and omni-channel tools for better customer experiences.
Centralised control and reporting make it easy to manage users, devices, and services across locations.
Regular updates and new features keep your telephony up to date with evolving business needs.
Enable your team to make and receive business calls anywhere, on any device, with mobile and softphone apps.
Access clear dashboards that provide call quality, usage, and performance insights to support smarter decisions.
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Our Business Voice Services

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  • AIR Teams Talk

    Overview

    Benefits

    Turn Microsoft Teams into a fully functional phone system with AIR Teams Talk. Direct Routing enables external calling directly from Teams. Collaborate and connect with clients on a single platform. 

    Simpler communication, reduced costs, and no need for separate phone systems.

  • AIR Hosted Voice

    Overview

    Benefits

    Bring together voice, video, messaging, and collaboration with AIR Hosted Voice with Webex. This secure, cloud-based platform supports hybrid working and scales easily as your business grows. 

    Reliable, all-in-one communication with free calls that keeps your bills low and your people connected wherever they are. 

Case Study

FLB Accountants

Air IT Group migrated FLB to Microsoft 365, enabling secure, collaborative, and flexible IT systems.

FLB Accountants

Frequently asked questions

Direct Routing lets you make and receive external phone calls directly in Microsoft Teams. AIR Teams Talk turns Teams into a complete phone system, removing the need for separate PBX hardware. 

Hosted Voice with Webex combines voice, video, messaging, and collaboration into a single cloud-based platform. This gives your team reliable, secure communication from any location or device. 

Yes. Cloud-based phone systems are delivered over secure, carrier-grade networks with built-in encryption and resilience. This reduces the risks linked to legacy hardware and outdated systems. 

Cloud telephony lowers costs, removes the need for on-site hardware, and scales easily as your business grows. It also integrates with platforms like Microsoft Teams and Webex to boost productivity and customer service. 

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From an expert’s perspective

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