Stop letting technology hold your business back. Air IT Group delivers complete IT services you can rely on

One platform. One solution. No more firefighting

If IT is slowing your business down, Air IT Group will bring it up to speed. If costing too much, we’ll will bring the price down and raise the quality. Getting slow responses or generic advice? Try our superfast, tailored support.

Struggling with multiple systems and vendors? Work with one platform, one solution, one partner. Too much downtime? Too many tech problems? Air IT Group will keep your business moving. And as your business grows, we’ll design scalable solutions that helps your business grow.

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Co-managed IT to keep your business moving

We’re trusted by

Royal National Institute for Deaf People

Benefits of Managed IT Support

Air IT Group managed support leaves nothing out. From offices across the UK, you’ll have a local service with dedicated account management and inclusive ongoing support by telephone, email and our AirHub portal.

You’ll have managed service delivery with 24/7 infrastructure management & monitoring, so no disruption.

You’ll have scheduled preventative maintenance so your systems run optimally, plus automated updates & patch management for Windows OS. Third-party supplier management for any technology we didn’t supply. And the peace-of-mind of transparency of real-time reporting with around-the-clock support.

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Proactive service delivery management continually improves end-user experience and drives efficiencies.

Around the clock service delivery management & monitoring, for a consistent service with no disruption.

With 24/7 infrastructure management & monitoring, you’ll have a consistent service with no disruption.

This is regularly scheduled to ensure that your systems are running at optimal levels.

Automated updates & patch management for Windows OS ensure your IT system is always up to speed.

We can effectively supply management for any technology that is not provided by us.

Giving you complete visibility and control over your entire IT estate.

Provided via intuitive dashboards, this gives you complete transparency at all times.

Brian Westfall

IT Manager, Neville UK PLC

"Air IT Group have shown to be the best partner we could have for many years. They provide 24/7 Managed IT Support as well a variety of Cyber Security Services and their deep understanding of our infrastructure and commitment to 24/7 monitoring gives us real peace of mind that we are protected. With Air, we feel well and truly protected and supported. Anytime we need them, they’re there for us!"

Case Study

Neville UK PLC

Neville UK PLC operates with confidence knowing their technology and data are protected around the clock.

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Frequently asked questions

It gives you direct access to our Service Desk team to request support 24 hours a day, 7 days a week, 365 days a year.

IT tasks that are ideal for automation include onboarding, patching, and incident response. Find out how to prioritise them for maximum impact.

Managed IT support is a service where a provider proactively manages and maintains your IT systems to ensure they run smoothly, securely, and efficiently.

By reducing downtime, keeping costs predictable, and improving system reliability, it allows your team to focus on core business activities.

Yes. Air IT Group can supplement your team to provide deep specialist expertise, and to handle tasks that are time-consuming or complex.

Our fully comprehensive services cover infrastructure monitoring, helpdesk support via Air Hub, patch management, preventative maintenance, third-party supplier coordination, asset & licence management, and more.

Yes. We can provide 24/7 IT support if required simply because many businesses don’t operate within the typical 9–5.

Absolutely. Account Managers, Customer Experience Managers and Service Delivery Management work with you to align IT with business goals and improve efficiency.

Yes. Air 360 combines IT support, cyber security, backup, and cloud services into a single solution, giving you complete protection and peace of mind.

Our nationwide network of offices and centralised management tools ensure consistent support across all your sites.

Simply get in touch, and we’ll assess your IT needs, outline a tailored support package to suit your business, and take care of the setup so you can start benefiting immediately.

Looking for pricing?

Our support services – whether you choose Standard Support, 24/7 Support, or our all-in-one Air 360 solution, are priced on a per user, per month basis.

That means your costs scale as your team grows, with simple monthly billing and no hidden surprises.

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