Independently ranked as one of the UK’s top and most progressive Managed Service Providers (MSP)

With over 15 years of industry experience, we’re a mature, well established and trusted strategic technology partner
to a wide range of organisations and in-house teams.

Highly accredited and award-winning, we’re the only SME focussed MSP worldwide to hold the prestigious 4-Star Service Desk Institute (SDI) certification.

Utilising a suite of best-in-class ITSM solutions and toolsets, we work to industry compliance and ITIL, SDI and ISO best practices. We strive for continuous improvement and employ the best technical staff who enjoy what they do – delivering excellent customer experience and world-class service.

All in partner of the year Wise Awards
SDI 4-star rating

Our Services

With comprehensive expertise across IT, communications, cyber security and business intelligence, we’ll cover all your technology needs. Whether you choose to fully outsource or complement in-house resources – we provide a complete managed solution from initial advice to supply, implementation and ongoing support.

Air IT support

IT Support

Our unrivalled IT support capabilities can help all sizes of business and in-house teams, no matter what your needs.

View IT support services

Managed Cloud

Optimise your cloud environments, enhance performance and ensure the security and reliability of your applications and data.

View managed cloud services

Cyber Security

We proactively protect your organisation from the inside out with our advanced cyber security services.

View cyber security services

IT Consultancy

IT Consultancy

Need a second opinion before you make any big changes? Our seamless, five-step process can help. We’ll tailor our level of consultancy to suit your needs, from ad-hoc advice to a fully-managed implementation.

View IT consultancy services

Air BI Business Insights Premium logo

Business Intelligence

We specialise in helping organisations turn their data into meaningful insights to accelerate performance and decisions.

View business intelligence services


Copilot for Microsoft 365

Copilot for Microsoft 365 is now available and has been described as the most powerful productivity tool on the planet.

View microsoft copilot hub



Our streamlined business communication solutions will help you cut costs and boost productivity.

View communication solutions

business continuity

Business Continuity

We know that in the event of downtime, you need a quick and efficient recovery – that’s where we can help. We offer tailored backup and business continuity solutions that will protect your business from risk and ensure you can continue to function.

View our business continuity options

Resilience 24: Is your business ready for the changes?

The technology landscape is rapidly evolving and it’s impacting businesses in many ways. Now is the time to assess whether your business is resilient enough to withstand the latest threats from cyber criminals, increased competition, and the upcoming IT changes, that are set to disrupt SMEs in 2024 and beyond.

Discover more about the changes

Who we serve

We not only provide outstanding IT Support, we assume the role of a strategic IT partner for many small, medium and large sized businesses.

From local to national organisations, we support a wide range of sectors and all environments including Windows and Mac.

Find out more

Our Clients

Aligning technology with business goals we deliver market-leading services locally and nationwide. We’re a strategic ICT partner to hundreds of clients across diverse markets including B2B, education and third sector.

Don’t just take our word for it…


Air IT Group, Nottingham HQ

With offices across the UK and we pride ourselves on delivering a local service, with national coverage through our regional offices and Group brands. Whether you need support for multiple sites or a single location, we’ve got you covered.

Where we serve

Why work with us

Though technology-driven, we’re service-led. Our customers are our number one priority and we strive to deliver them a service experience that’s second to none.

SDI 4 star

4-Star Accredited Service Desk

Award Winning IT

Industry Leading Systems & Tools

Business Maturity - Air IT support

Mature Services & Processes

Best Practice - Air IT support

SDI, ITIL, ISO Best Practice

Air IT support

Certified & Experienced Team

]Industry leading partnerships Air IT support

Your Strategic IT Partner

Discover more ways we can help

  • Our best-of-breed IT solutions will drive efficiency and change
  • We specialise in advice, implementation and support for Microsoft 365
  • Take advantage of the Cloud with solutions designed for you
  • Protect your business with our leading business continuity solutions
  • Get ultra-fast business-class connectivity and internet solutions
  • Upgrade your phone system to a feature-rich, unified comms solution
  • Refine your data for better-informed decision making

We’re a multi award-winning MSP

Winner, All-In Partner of the Year Award in EMEA

WISE Awards 2023 by ConnectWise

Winner, #5 in EMEA

Channel Futures MSP 501

#1 MSP in the UK

Cloudtango MSP Select UK 2023 Winner

High Five

How we performed in June 2024

0 %
Calls Answered Within 15 Seconds
high five xla respond time white icon
0 hr
Average Time to Respond
high five xla clock icon white
0 hr
Average Time to Resolution
0 %
First Contact Resolution
0 %
Customer Satisfaction

Discover more


We pride ourselves on achieving excellence in client service and have chosen an IT support partner that shares this ethos. Air IT react quickly to resolve issues and never compromise. Service consistently reflects our required high standards and integrates seamlessly.

Matt Craven
Head of IT, Browne Jacobson

We only partner with the best

Latest Insights

Get a FREE consultation

Contact us to discuss your needs further by calling 0203 089 3436 to speak to an Air IT specialist.

Get a FREE consultation