Independently ranked as one of the UK’s top and most progressive Managed Service Providers (MSP)

With over 15 years of industry experience, we’re a mature, well established and trusted strategic technology partner to a wide range of organisations and in-house teams.

Highly accredited and award-winning, we’re the only SME focussed MSP worldwide to hold the prestigious 4-Star Service Desk Institute (SDI) certification.

SDI 4-star rating


Utilising a suite of best-in-class ITSM solutions and toolsets, we work to industry compliance and ITIL, SDI and ISO best practices. We strive for continuous improvement and employ the best technical staff who enjoy what they do – delivering excellent customer experience and world-class service.

Our Services

With comprehensive expertise across IT, communications, cyber security and business intelligence, we’ll cover all your technology needs. Whether you choose to fully outsource or complement in-house resources – we provide a complete managed solution from initial advice to supply, implementation and ongoing support.

Air IT support

IT Support

Our unrivalled IT support capabilities can help all sizes of business and in-house teams, no matter what your needs.

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Remote Support - Air IT

Remote IT solutions

Our remote IT solutions offer businesses complete freedom to operate anywhere at any time.

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Our streamlined business communication solutions will help you cut costs and boost productivity.

See our comms solutions

professional IT services

Professional Services

We’ll help you get optimised for success with tailored advice, expert knowledge and consultative services.

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Cyber Security

We proactively protect your organisation from the inside out with our advanced cyber security services.

Learn about cyber security

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Business Intelligence

We specialise in helping organisations turn their data into meaningful insights to accelerate performance and decisions.

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BI KPIs for business

FREE DOWNLOAD: Essential KPIs for data-driven business leaders


  • Discover the essential KPIs for your business
  • Learn how to introduce your Business Intelligence strategy
  • Uncover the BI benefits of drilling down into your core data

Download eBook

Our Clients

Aligning technology with business goals we deliver market-leading services locally and nationwide. We’re a strategic ICT partner to hundreds of clients across diverse markets including B2B, education and third sector.

Air IT Group, Nottingham HQ

With 9 offices across the UK, we pride ourselves on delivering a local service, with national coverage through our regional offices and Group brands. Whether you need support for multiple sites or a single location, we’ve got you covered.

  • From our HQ in Nottingham and beyond…
  • To Birmingham, Coventry, and Uttoxeter in the West Midlands
  • To Oxford and Reading in the Thames Valley
  • Going South to London and Kent
  • And all the way up to Northwich in Cheshire

Find an Air IT Group office near you

Why work with us

Though technology-driven, we’re service-led. Our customers are our number one priority and we strive to deliver them a service experience that’s second to none.

SDI 4 star

4-Star Accredited Service Desk

Award Winning IT

Industry Leading Systems & Tools

Business Maturity - Air IT support

Mature Services & Processes

Best Practice - Air IT support

SDI, ITIL, ISO Best Practice

Air IT support

Certified & Experienced Team

]Industry leading partnerships Air IT support

Your Strategic IT Partner

Discover more ways we can help

  • Our best-of-breed IT solutions will drive efficiency and change
  • We specialise in advice, implementation and support for Office 365
  • Take advantage of the Cloud with solutions designed for you
  • Protect your business with our leading business continuity solutions
  • Get ultra-fast business-class connectivity and internet solutions
  • Upgrade your phone system to a feature-rich, unified comms solution
  • Refine your data for better-informed decision making

We’re a multi award-winning MSP

Winner, Ranked 79th MSP Worldwide, 3rd in UK

Channel Futures MSP 501

Winner, Next Generation MSP

MSP Innovation Awards 2021

#1 MSP in the UK

Cloudtango MSP50 UK 2021

Service Delivery KPIs

How we performed in December 2021

Air IT tickets opened logo
Service Desk Tickets Opened
Air IT support tickets resolved
Service Desk Tickets Resolved
Same day resolution Air IT support
0 %
Same Day Resolution
Air IT support SLAs met
0 %
SLAs Met
customer satisfaction Air IT support
0 %
Customer Satisfaction

View past 3 months


We pride ourselves on achieving excellence in client service and have chosen an IT support partner that shares this ethos. Air IT react quickly to resolve issues and never compromise. Service consistently reflects our required high standards and integrates seamlessly.

Matt Craven
Head of IT, Browne Jacobson

We only partner with the best

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Or contact us to discuss your needs further by calling 0115 880 0044 to speak to an Air IT specialist.

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