Don’t let technology hold your business back. Air IT Group delivers fully Managed IT Support you can rely on
Managed IT Support for growing SMEs
Fully managed IT support built for SMEs that need dependable day-to-day support, proactive monitoring, and complete accountability from a single trusted partner.
With automation and self-service built in as standard, routine issues are resolved faster, support is easier to access, and your IT environment stays running smoothly. Air IT Group reduces downtime and IT-related stress with cost-effective, predictable Managed IT support.
Built for growing SMEs
Designed for businesses that need dependable day-to-day IT support, proactive monitoring, and a single trusted partner to take full responsibility for their IT environment.
Everything needed to keep IT running smoothly
From helpdesk support and infrastructure management to patching, automation and self-service, every part of your day-to-day IT support is fully managed.
One partner, clearer accountability
With Air IT Group managing your IT environment, you benefit from faster issue resolution, proactive oversight, and a support model designed to keep your business running smoothly.
We’re trusted by
Managed IT Support
Best for businesses that want a fully outsourced IT support partner to take primary responsibility for day-to-day IT operations.
Co-Managed IT Support
Best for organisations with an internal IT team that needs additional capacity, specialist expertise, or out-of-hours support. Find out more: Co-Managed IT
Air 360
Best for businesses looking for a broader all-in-one service that combines IT support with cyber security and cloud services. Find out more: Air 360
Brian Westfall
IT Manager, Neville UK PLC
"Air IT Group have shown to be the best partner we could have for many years. They provide 24/7 Managed IT Support as well a variety of Cyber Security Services and their deep understanding of our infrastructure and commitment to 24/7 monitoring gives us real peace of mind that we are protected. With Air, we feel well and truly protected and supported. Anytime we need them, they’re there for us!"
Case Study
Neville UK
Neville UK PLC operates with confidence knowing their technology and data are protected around the clock.
Frequently asked questions
It gives you direct access to our Service Desk team to request support 24 hours a day, 7 days a week, 365 days a year.
IT tasks that are ideal for automation include onboarding, patching, and incident response. Find out how to prioritise them for maximum impact.
Managed IT support is a service where a provider proactively manages and maintains your IT systems to ensure they run smoothly, securely, and efficiently.
By reducing downtime, keeping costs predictable, and improving system reliability, it allows your team to focus on core business activities.
Yes. Air IT Group can supplement your team to provide deep specialist expertise, and to handle tasks that are time-consuming or complex.
Our fully comprehensive services cover infrastructure monitoring, helpdesk support via Air Hub, patch management, preventative maintenance, third-party supplier coordination, asset & licence management, and more.
Yes. We can provide 24/7 IT support if required simply because many businesses don’t operate within the typical 9–5.
Absolutely. Account Managers, Customer Experience Managers and Service Delivery Management work with you to align IT with business goals and improve efficiency.
Yes. Air 360 combines IT support, cyber security, backup, and cloud services into a single solution, giving you complete protection and peace of mind.
Our nationwide network of offices and centralised management tools ensure consistent support across all your sites.
Simply get in touch, and we’ll assess your IT needs, outline a tailored support package to suit your business, and take care of the setup so you can start benefiting immediately.
Looking for pricing?
Our support services – whether you choose Standard Support, 24/7 Support, or our all-in-one Air 360 solution, are priced on a per user, per month basis.
That means your costs scale as your team grows, with simple monthly billing and no hidden surprises.
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From an expert’s perspective
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