We’re thrilled to share the exciting news that Air IT has been named Rewst’s first-ever Partner of the Year 2025!
(Pictured: Air IT’s Chief Automation & AI Officer, Peter Pendlebury and Automation Manager, Tim Wiser, collecting Partner of the Year 2025 award at Rewst’s inaugural ceremony which took place at the FLOW 2025 automation event in Florida, USA).
This recognition from Rewst, widely regarded as the world’s best automation platform for managed service providers (MSPs), is a proud moment for our entire team. It reflects the hard work we’ve put into embracing automation and redefines what it means to be a next-generation MSP.
Why this matters
Rewst is known for its innovative approach to automation and its growing global community of forward-thinking MSPs. Being recognised by them shows how we make automation work at scale to deliver real value to our customers.
From self-service automations, such as user onboarding and offboarding, to Service Desk ticket triage, proactive remediation, and compliance workflows, we’ve deeply integrated Rewst across our operations to transform and enhance client experience. Over the past year, we’ve focused on self-service automations. It’s already making a real difference for our clients with faster response and resolution times, greater consistency, and 24/7 availability.
Setting the standard
This award is more than recognition. It highlights the real progress we’ve made in using automation to transform how managed services are delivered. This means we’ve set a new benchmark for what’s possible in our industry.
Air IT is setting the standard for what’s possible with self-service automation and leading by example,” said Charlie Tomeo, Chief Revenue Officer at Rewst. “By blending automation, AI, and a strong data-driven approach, they’ve empowered more than 800 clients to embrace self-service. They’re not only raising the bar for how success is measured but they’re also consistently delivering against it.
This recognition, from a platform trusted by the world’s leading MSPs, reinforces that we’re delivering real value to our customers and helping shape the future of the industry.
A moment on the big stage
Our very own Peter Pendlebury, Chief Automation & AI Officer, took to the stage at Rewst FLOW 2025, the leading automation conference for MSPs.
During his session, Peter shared how AI, automation, and data are reshaping client outcomes. He discussed why it’s essential for modern MSPs to evolve from traditional models to intelligent, scalable service delivery. It was a fantastic opportunity to showcase what the Air IT team has built, and to learn from others driving change across the industry.
A win for the whole team
This achievement is a direct result of our people. We’ve been building, testing, rolling out, and championing automation across Air IT and this sets us apart in the market.
I’m incredibly proud that Air IT has been recognised as the very first Rewst Partner of the Year,” said Peter. “Rewst provides the world’s best automation platform for managed service providers, so to be acknowledged by them in this way is truly humbling. This recognition reflects our continued investment in automation and AI as a cornerstone of a true next-generation managed services provider. Huge thanks to our brilliant automation, data, and AI teams. This achievement wouldn’t have been possible without your hard work and dedication.
We’re excited about what’s next. With Rewst as a key partner, and our growing internal capabilities, Air IT is keeping pace with the future and helping to shape it.
