Nottingham businesses we support
Whether you’d like to fully outsource IT support, or just want some additional help; we’re committed to helping you succeed.
We’re proud to say we’re a local award-winning, highly accredited IT support provider, dedicated to delivering market leading support for Nottingham businesses and internal IT teams.
Independently ranked No.1 and with the only 4-Star SDI certified Service Desk in the UK, along with best-in-class support systems and tools, we’ll help you get the most out of your technology.
Our large team of highly experienced and fully certified IT support professionals are on-hand to deliver the latest technical solutions to help your business become more efficient, productive and successful.
How we’ll support you
Choose from fully managed support for comprehensive cover for your business, systems and users or complementary support to assist the skills and capabilities of your internal IT team.
Managed IT Support
A managed IT support plan is essential for any business that wants to succeed. We’ll become your expert team and strategic IT support partner, providing a bespoke service tailored to your needs. We’ll manage your complete IT estate and support your users, so you can just focus on your commercial goals.
Outsourced IT Support
Maintaining an efficient and comprehensive support process in-house is costly and time consuming, and there are issues covering absence, and experienced staff moving on. Therefore, it makes sense to outsource some or all of your service desk IT support function.
We’ve tailored our outsourced offering to provide a flexible range of support options for businesses including 24×7 monitoring, remote/onsite support, extended hours and more.
We found ourselves in a very challenging situation when we were left with no internet access and no telephone system. The Air IT team stepped in very quickly and were able to give us back connectivity as soon as possible.
Since then, we have enjoyed a very positive relationship with Air IT. Our support tickets are always handled promptly, professionally and patiently. We are looking forward to continuing our strong relationship with Air IT into the future.
Ella Carpenter
Centre Manager, RSCPA Radcliffe
Why work with us
We’re committed to helping Nottingham businesses and internal IT departments get the most out of their technology to drive IT transformation for improved efficiency and commercial success.
4-star SDI certified service desk
Our mature in-house service desk has achieved the prestigious 4-star SDI (Service Desk Institute) certification, and are currently the only MSP globally to be certified at this level. Our clients are our No.1 priority, we strive to exceed expectations and deliver service excellence, each and every-time.
Tailored support
We provide IT support to suit your organisation’s needs: whether you’re an SME in need of fully managed support, or you’re an internal IT team that needs a little extra support, technical expertise or manpower, we can tailor to suit even the most demanding scenarios.
Fully certified & experienced team
All of our technicians and consultants are trained to the highest level, with years of experience under their belts across IT, comms & security. They’re fully accredited, with the hands-on knowledge and skills required to keep your business running smoothly.
Industry-leading systems & tools
We’ve invested in industry-leading systems with a suite of best-in-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools providing the best customer experience possible.
No Hidden Fees
We’re always transparent about our prices. There are no hidden fees, so you’ll never have any unpleasant surprises. You only pay for what you need, and our fixed fee pricing model helps your cash-flow and financial planning.
We're your local experts
Our team of 70+ experts are here to help both remotely and on-site. Our HQ is conveniently located next to J25 of the M1 which means our field engineers can quickly visit when issues cannot be resolved remotely by our Service Desk.
How we help Brown Jacobson LLP
We’re an award-winning Nottingham IT support company
#1 MSP in the UK
Cloudtango MSP Select UK 2023 Winner
Winner, #5 in EMEA
Channel Futures MSP 501
Winner, Technical Excellence Partner of the Year
Mimecast Partner Award, UKI FY23
We only partner with the best
Our high-level partnerships and certifications with leading vendors mean we bring you the latest technological innovations to help drive transformation and improvement.
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