We’re proud that our IT support in Kent has helped businesses to grow and succeed

If you need to fully outsource your IT support or need a few additional in-house support to get your internal IT projects across the line, we’ll act as your strategic business partner and find the support package that suits you.


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Supporting Kent businesses with comprehensive IT services

For over 20 years, we’ve been actively supporting local businesses with IT support services, enabling them to develop comprehensive, secure infrastructure to support their staff and customers. Services include (but not limited to):

Managed IT Support

IT Support

Our unrivalled IT support capabilities can help all sizes of business and in-house teams. Benefit from seamless operations and world-class assistance, with issues resolved swiftly through our award-winning service desk.

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Cyber Security

With our dedicated division Air Sec handling your security services, you’ll enjoy cost saving solutions and a dedicated defence against evolving cyber threats such as data breaches and malware attacks.

View our cyber services

Cloud Services

Outsource your cloud services for streamlined operations and enhanced scalability. Benefit from expert management, reliable performance, and cost-effective solutions tailored to your business needs.

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24/7 Support

Benefit from immediate assistance, proactive monitoring, and rapid issue resolution, ensuring optimal performance at any hour. We provide 24/7, out of hours or extended hours IT support.

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IT Consultancy

IT Consultancy

We provide expert knowledge with tailored, impartial consultancy services. We’ll ensure you receive the right advice to ensure your IT infrastructure is optimised and aligned to your business goals.

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business continuity

Continuity

Benefit from tailored solutions ensuring uninterrupted operations. Whether it’s backup and disaster recovery or comprehensive continuity planning, trust us to safeguard your business.

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Why work with us?

When it comes to business IT support, we don’t sit around and wait for something to go wrong before we fix it. We take a proactive approach, forming IT strategies for businesses based on their needs.

local experts Air IT support

Our team of experts are located in Kent

Situated in Rochester, our Kent IT support office services the whole of the South East of England. With quick access to the M2, we are ideally placed to support businesses across the South East region and beyond. Whilst most issues can be solved remotely, it’s good to know we’re close by to support you onsite if necessary.

Tailored IT support

We don’t do one size fits all IT support. Our services are flexible – whether you’re an SME in need of fully managed support, or an internal IT team that needs a little extra support, technical expertise or manpower.

 

Award Winning IT

Industry-leading systems & tools

We’ve invested in industry-leading systems with a suite of best-in-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools providing the best customer experience possible.

Reference Backed - Air IT support

Fully certified & experienced team

All of our team are fully trained and accredited with years of experience and knowledge under their belts, so you can get the best solutions and service.

SDI 4 star

Certified by the Service Desk Institute

We may be passionate about technology, but we always put people first. Air IT takes a client-led approach to IT services and this is demonstrated by our 4-star SDI certification. We’re one of very few companies to achieve this coveted accreditation and are currently the only MSP to hold this maturity level worldwide.

no hidden fees

Fixed monthly fees

Each support package we create is tailored to the individual business. Our fixed-fee pricing model results in transparent costs, so you can plan your finances without worrying about nasty surprises.

What our clients say about our Managed Services

“An excellent company with fantastic staff who are always helpful. Our account manager Vicki is also great, always available to help when called for. Thank you for all the help over the years.”

Benjamin Lee – Air IT Kent Google Review

“Matthew was very flexible when dealing with my hectic schedule due to client rearrangements and I had to rearrange this a few times which was no problem for Matthew. When we eventually spoke he identified and corrected the issue almost instantly….
10/10 Cheers Matthew!”

Tarun Sud – Air IT Google Review

Based in Kent? So are we

Since 1998, Air IT Kent (formerly Infotech – acq. 2021) has provided first-class IT support services to businesses throughout Kent, Maidstone and surrounding areas – we’re still the same friendly team working from our offices in Rochester.

If you’d like to visit, we’d love to see you. We have on-site parking available (please book in advance) and easily accessible facilities on site.

Get a free consultation

interior of our kent offices

How to find us

Directions by Car:

If you’re coming from London, you can take the A2, M20 or M25, Ffrom the South East, either the M20 or M2 before taking the Medway Tunnel.

Nearest Train Stations:  Rochester or Strood

Address:

Ashford House,
Beaufort Court,
Sir Thomas Longley Rd,
Rochester,
ME2 4FA

Email Us: enquiries@airit.co.uk

Call Sales: 0203 089 3436

Call Support: 01634 525252

Air IT are proud to be a partner of The South East Cyber Resilience Centre for 2023-4. This enables Air IT to provide you with the Cyber Essentials and Cyber Essentials Plus certificates you need to keep your business safe from cyber-crime.

These certificates ensure your business use best practice methodology to stay protected against the most common cyber-attacks. Giving you piece of mind, an essential level of data security and builds an extra layer of trust between you and your clients.

View our dedicated Cyber Security page for the Kent region

Air IT are a Cyber Essentials Partner 24-25 for the South

We’re an award winning IT support company

Winner, 2024

Channel Futures MSP 501

#2 MSP in the UK

Cloudtango MSP Select UK 2024 Winner

Winner, Technical Excellence Partner of the Year

Mimecast Partner Award, UKI FY23

Frequently Asked Questions

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How we performed in August 2024

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We only partner with the best

We partner with industry-leading vendors so we can bring you the latest technological innovations to help drive transformation and improvement.

Get in touch

If you want to benefit from our award-winning IT support in Kent, contact our expert team today or call us on 0203 089 3436 to arrange your free consultation.

Get a Free Consultation