We’re proud to deliver first-class IT services and award-winning IT support to businesses across Manchester and the North West.

SDI 4-star rating

 

With a 4-star Service Desk Institute (SDI) certified Service Desk, our knowledgeable and highly qualified team of IT support specialists are totally dedicated in supporting your business.

As every company is unique, our IT service and support packages are always tailored to suit your demands. From full management of IT systems and users, to additional support for in-house IT managers, we’ll provide a range of comprehensive services that will enable you to take your business to the next level.

Highly accredited and multi award-winning, we’re very proud to be independently ranked as a leading UK managed service provider (MSP).

manchester-it-city

IT Support Manchester

Looking for a new IT support partner in Manchester? Look no further. We specialise in supporting SMEs across the UK, with one or multiple sites.

With a team of over 200 IT support professionals nationwide – including a dedicated team in Northwich near Manchester – we pride ourselves on delviering fast and reliable IT support services to businesses in Manchester and beyond.

We’ve been supporting local businesses for over two decades

Managed IT Support

IT Support Manchester

Now, more than ever, businesses depend on a reliable and secure IT infrastructure to operate effectively. We’ll proactively support and maintain your IT systems, either remotely or onsite, so you can stop worrying about IT and take care of running your business.

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IT Consultancy

IT Services Manchester

Whether you need one-off consultancy, support with migrating to the cloud, or protection against the evolving threat landscape, we can help. With a fully qualified and experienced team, we’ll cover all your IT needs under one roof.

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Why work with us?

When it comes to business IT support, we don’t sit around and wait for something to go wrong before we fix it. We take a proactive approach, forming IT strategies for businesses based on their needs.

local experts Air IT support

A team of local experts

Whilst most issues can be fixed remotely, it’s good to know we’re close by to support you onsite if necessary. With a dedicated team based at our offices in Northwich, we’re ideally placed to support businesses in Manchester, Liverpool, Chester, Stockport, Oldham and Warrington to name a few.

Tailored IT support

We don’t do one size fits all IT support. Our services are flexible – whether you’re an SME in need of fully managed support, or an internal IT team that needs a little extra support, technical expertise or manpower.

Award Winning IT

Industry-leading systems & tools

We’ve invested in industry-leading systems with a suite of best-in-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools providing the best customer experience possible.

Reference Backed - Air IT support

Fully certified & experienced team

All of our team are fully trained and accredited with years of experience and knowledge under their belts, so you can get the best solutions and service.

SDI 4 star

Certified by the Service Desk Institute

We may be passionate about technology, but we always put people first. Air IT takes a client-led approach to IT services and this is demonstrated by our 4-star SDI certification. We’re one of very few companies to achieve this coveted accreditation and are currently the only MSP to hold this maturity level worldwide.

no hidden fees

Fixed monthly fees

Each support package we create is tailored to the individual business. Our fixed-fee pricing model results in transparent costs, so you can plan your finances without worrying about nasty surprises.

How to find us

Our offices are located in the North West of England, in the heart of Manchester and Northwich. With ease of access to the M6, M56 and M62 corridors, we can quickly support businesses across Cheshire and the North West.

We’re an award-winning IT support company

Winner, MSP 501 list 2022

Channel Futures MSP 501

#1 MSP in the UK

Cloudtango MSP Select UK 2022

#1 MSP in the UK

Cloudtango MSP50 UK 2021

High Five

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We only partner with the best

We partner with industry-leading vendors so we can bring you the latest technological innovations to help drive transformation and improvement.

Manchester IT Support FAQs

  • Do you offer 24/7 support?

    The cogs of modern business don’t stop when the sun goes down, nor should your IT support. We offer a 24/7 support package on certain agreements.

  • Do I need to change my existing IT infrastructure?

    We will work with your existing infrastructure, regardless of the make or provider. As your IT partner, we will be on hand to advise on future network and infrastructure devices, ensuring your business has the tools to enable growth.

  • I have an existing IT team in-house. Why would I need an MSP?

    Air IT work with many clients with an internal IT team. We will work to support your existing IT team, supporting them where needed and acting as a hand-off when their capacity is reached.

  • What are the benefits of having a local IT support provider?

    Most IT problems can be resolved remotely using our remote monitoring tools, often problems are resolved before you notice thanks to our advanced proactive monitoring. On the odd occasion problems will arise that require an onsite engineer. These problems are often business-critical, this means having a local resource is a must for keeping your business running.

pro-manchester members

We are members of pro-manchester, the Greater Manchester business community and the largest business development organisation in the North West.

Arrange a FREE IT Audit

Or contact us to discuss your needs further by calling our head office on 0161 523 8880 to speak to a specialist.

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