We’re proud to deliver first-class IT services and award-winning IT support to businesses across Manchester and the North West.

SDI 4-star rating


With a 4-star Service Desk Institute (SDI) certified Service Desk, our knowledgeable and highly qualified team of IT support specialists are totally dedicated in supporting your business.

As every company is unique, our IT service and support packages are always tailored to suit your demands. From full management of IT systems and users, to additional support for in-house IT managers, we’ll provide a range of comprehensive services that will enable you to take your business to the next level.

Highly accredited and multi award-winning, we’re very proud to be independently ranked as a leading UK managed service provider (MSP).


IT Support Manchester

Looking for a new IT support partner? Look no further. We specialise in supporting SMEs across the UK, with one or multiple sites.

With a team of over 200 IT support professionals nationwide – including a dedicated team in Northwich near Manchester – we pride ourselves on delviering fast and reliable IT support services to businesses in Manchester and beyond.

We’ve been supporting local businesses for over two decades

Managed IT Support

IT Support Manchester

Now, more than ever, businesses rely on a relaibel and secure IT infrastructure to operate effectively. We’ll proactively support and maintain your IT systems, either remotely or onsite, so you can stop worrying about IT and take care of running your business.

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IT Consultancy

IT Services Manchester

Whether you need one-off consultancy, support with migrating to the cloud, or protection against the evolving threat landscape, we can help. With a fully qualified and experienced team, we’ll cover all your IT needs under one roof.

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Why work with us?

When it comes to business IT support, we don’t sit around and wait for something to go wrong before we fix it. We take a proactive approach, forming IT strategies for businesses based on their needs.

local experts Air IT support

A team of local experts

Whilst most issues can be fixed remotely, it’s good to know we’re close by to support you onsite if necessary. With a dedicated team based at our offices in Northwich, we’re ideally placed to support businesses in Manchester, Liverpool, Chester, Stockport, Oldham and Warrington to name a few.

Tailored IT support

We don’t do one size fits all IT support. Our services are flexible – whether you’re an SME in need of fully managed support, or an internal IT team that needs a little extra support, technical expertise or manpower.

Award Winning IT

Industry-leading systems & tools

We’ve invested in industry-leading systems with a suite of best-in-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools providing the best customer experience possible.

Reference Backed - Air IT support

Fully certified & experienced team

All of our team are fully trained and accredited with years of experience and knowledge under their belts, so you can get the best solutions and service.

SDI 4 star

Certified by the Service Desk Institute

We may be passionate about technology, but we always put people first. Air IT takes a client-led approach to IT services and this is demonstrated by our 4-star SDI certification. We’re one of very few companies to achieve this coveted accreditation and are currently the only MSP to hold this maturity level worldwide.

no hidden fees

Fixed monthly fees

Each support package we create is tailored to the individual business. Our fixed-fee pricing model results in transparent costs, so you can plan your finances without worrying about nasty surprises.

How to find us

Our offices are located in the North West of England in the heart of Manchester and Northwich. With ease of access to the M6, M56 and M62 corridors, we can quickly support businesses across Cheshire and the North West.

We’re an award-winning IT support company

Winner, Ranked 79th MSP Worldwide, 3rd in UK

Channel Futures MSP 501

#1 MSP in the UK

Cloudtango MSP50 UK 2021

Winner, Next Generation MSP

MSP Innovation Awards 2021

Service Delivery KPIs

How we performed in March 2022

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Service Desk Tickets Opened
Air IT support tickets resolved
Service Desk Tickets Resolved
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0 %
Same Day Resolution
Air IT support SLAs met
0 %
SLAs Met
customer satisfaction Air IT support
0 %
Customer Satisfaction

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We only partner with the best

We partner with industry-leading vendors so we can bring you the latest technological innovations to help drive transformation and improvement.

Arrange a FREE IT Audit

Or contact us to discuss your needs further by calling our head office on 0115 697 1855 to speak to a specialist.

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