Riverbank IT part of the Air IT group

Since 1997, Riverbank IT management has provided first-class IT services to businesses in and around Oxford. Today we are pleased to continue providing local IT support in Oxford, now as part of the Air IT Group.

The good news is we are still the same team, providing the same levels of support to local businesses in Oxfordshire with the high standards our clients have come to expect over the past decades. The only difference now is that we can now deliver a much greater range of managed IT services such as managed cyber security, connectivity, telephony, business intelligence and more.

But now we have access to an even bigger resource of technology experts in locations all across the UK, to better serve our clients.

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Get the most out of technology 

No matter if you need fully managed IT support for your organisation or immediate assistance for your in-house team, we’re here to help and support you. 

For 25 years we have been committed to providing the very highest standards of IT service and support to our clients in Oxford and across the country. Now we look forward to helping our customers realise the joint benefits that being part of the Air IT group will bring, including access to a broader range of business-enhancing services such as managed cyber security and Business Intelligence (BI) as a service.

Marc Juffkins
Regional Director, Air IT Oxford

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Providing your business with peace of mind

We are independently certified by the Service Desk Institute, so rest assured that you are being looked after by a highly accredited and experienced IT team. At Air IT Oxford, we believe IT services should complement your business, therefore we take proactive measures to ensure your business stays ahead of the competition. As an established company in the region, we have supported a range of businesses in and around Oxford, helping them to make decisions about technology so they continue to grow and achieve success.

3 Star SDI Certified Service Desk - Air IT support

Certified by the Service Desk Institute

Although we are passionate about technology, people are at the heart of our business we always put them first. We provide a client-led approach to our IT services and this is demonstrated by our 3-star SDI certification and are one of very small number of SME IT companies to achieve this desired accreditation.

Support tailored to you

We support numerous businesses throughout Oxfordshire with our fully managed IT support packages. We work to ensure your objectives are met with technology and help plan forward-thinking strategies to evolve your IT infrastructure. But, if you already have an in-house team, we can provide extra IT support to help you keep up with change.

Complimentary IT Support

Accredited, experienced team

Our Oxford-based team is fully qualified and holds a vast amount of knowledge and experience in the fields of IT, communications and security. But it does not stop there – we actively promote employee development to gain further certifications. So, you can be sure your IT is being looked after by professional IT experts. 

Advanced tools

Using cutting-edge IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools, we will maximise the reliability and productivity of your system. This means that flagged problems will be prioritised and dealt with immediately, often without you even realising.

Tiered Pension

No surprise costs

With tailored packages to suit your business, you will only pay for what you need. Our prices are transparent, and we run on a fixed fee pricing model, so you can prepare your finances without worrying about unexpected costs. 

local experts Air IT support

Local to you

Our Oxford team are based in Abingdon, which provides central access from the A34 to support businesses in Oxford, Swindon, Newbury, Reading, and beyond. Whilst we can remedy most problems remotely via our Service Desk, our engineers can be at your site quickly to provide efficient resolutions.

Bringing award-winning IT support to businesses in Oxford

Winner, Customer Satisfaction

European MSP Innovation Awards 2020

#1 MSP in the UK

Cloudtango MSP50 UK 2021

Winner, Ranked 142nd MSP Worldwide, 9th UK & No.1 East Mids

Channel Futures MSP 501

We only partner with the best

We only work with the best and our high-level partnerships with class-leading vendors mean we always bring you the very latest and most technologically advanced innovations to help drive transformation and improvement throughout businesses.

Get in touch

If you’re interested in our IT support services, please contact our expert team today or call 01235 426 700 to arrange your FREE IT audit.

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