Since 2009, INFINITY IT Solutions has been providing first-class IT support services to businesses in Staffordshire and beyond, and are now pleased to continue this journey as part of the Air IT Group.

Working from our offices in Uttoxeter, we’re still the same friendly team, delivering local IT support services to businesses across Staffordshire, with the most responsive and ever-improving levels of service to ensure our clients ongoing success through technology.

Being part of the Air IT Group means we are now able to provide an even wider range of managed IT services including cutting-edge business intelligence, managed cyber security, and telephony solutions. This means even simpler management of your operations, with a single strategic partner for all your IT and technology needs.

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We help businesses in Uttoxeter, Stafford, Burton-upon-Trent, Stoke-on-Trent and across Staffordshire succeed through technology

Whether you need a fully outsourced IT support package or expert knowledge to assist your internal IT team, we can help. We will act as your strategic partner, proactively supporting and managing your IT to provide your business with the best technology to grow and transform your business.

Managed IT Support

Managed IT Support Staffordshire

We take away the stress of managing your IT and cyber security. Every step of the way, we’ll ensure your IT support aligns with your business goals and needs. We pride ourselves on delivering a rapid response to your support issues, fuelling your productivity, efficiency and giving you extra peace of mind.

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Complimentary IT Support

Complementary IT support

We offer complementary IT support for IT Managers and internal teams that need additional resource and technical expertise. Whether you need more support for end users or out of hours service, we’ll create a tailored solution to meet your specific needs.

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Integrating with Air IT has been a smooth transition and we look forward to this chapter in our journey. After 12 years as INFINITY IT Solutions rebranding is a huge change , but a positive milestone as we merge with a fantastic team. Whilst our name and appearance are changing, we’ll continue to provide the same unrivalled service that our valued clients expect from us. By combining the knowledge and skillsets of both teams, we are enhancing the way we work, expanding our capabilities and continually improving the service clients receive. There is no doubt that we are better as one.

Simon McAlpine, Founder and Managing Director of INFINITY IT Solutions


How to find us

With offices across the UK including a modern office in Uttoxeter, we’re strategically positioned to be on hand to provide IT support wherever you need us most. We provide a friendly, local service along with best practice, outstanding service levels and next generation technologies that enable our clients to be the best in their field.

Why work with us?

Expert IT Support Staffordshire

Based in the heart of Staffordshire, we’re perfectly positioned to service businesses all over the county and surrounding areas. From Leek and Stoke-on-Trent to Cannock and Tamworth, our team is just minutes away. Though most IT problems can be resolved remotely, it’s good to know we’re not too far away to support you onsite if needed.

customer service - Air IT support

A personal service

We’ll get to know you on a personal level – it’s what we pride ourselves on. When we know your systems, we can identify the best options faster. It also means we can optionally prepare new computers before they arrive on site, ready to be used when they land on the desk.

Tailored IT support

We don’t do one size fits all IT support. Our services are flexible – whether you’re an SME in need of fully managed support, or an internal IT team that needs a little extra support, technical expertise or manpower.

Award Winning IT

Industry-leading systems & tools

We’ve invested in industry-leading systems with a suite of best-in-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools providing the best customer experience possible.

Our 4-star Service Desk Institute (SDI) certified Service Desk places an experienced and highly qualified team of IT support professionals at your disposal.

SDI 4-star rating


You might find yourself asking, what kind of IT support does my business need? That’s where we come in. We can provide a tailored package for your business. From additional help for an internal IT team to a fully managed IT support package, we take the time to understand your business and provide a package that will meet your business needs and promote growth in your business through getting the most from your IT.

Highly accredited and award-winning, we’re independently ranked as a top UK Managed Service Provider (MSP). Working to ISO and ITIL aligned best practice, we’ll seamlessly integrate with your business and enhance your operations.

With best-in-class systems and support tools, we’re the only SME focussed MSP to currently hold prestigious 4-star Service Desk Institute (SDI) certification and were recently named MSP of the Year by CRN.

We’re an award-winning IT support company

Winner, MSP Innovation Awards Europe 2020

MSP of the Year

Winner, Staffordshire Chambers Business Awards 2020

Digital Transformation Award

Winner, Business of the Year – East Staffordshire and South Derbyshire 2019

Business of The Year

We only partner with the best

We partner with industry-leading vendors so we can bring you the latest technological innovations to help drive transformation and improvement.

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