Need fully outsourced IT support or some extra assistance? Our commitment is steadfast to supporting the success of your Rotherham-based business.

 

SDI 4-star rating

Our extensive team of highly experienced and fully certified IT support professionals is ready to provide the latest technical solutions, assisting your business in becoming more efficient, productive, and successful.

We take pride in being an award-winning and highly accredited IT support provider, committed to delivering top-notch IT support for businesses and internal IT teams in Rotherham.

Independently ranked as No.1, we hold the distinction of being the only 4-Star SDI certified MSP in the UK. Equipped with the best-in-class support systems and tools, we are dedicated to helping you optimise your technology.

How our IT support in Rotherham works

Choose between fully managed IT support, which offers extensive coverage for your business, systems, and users, or opt for supplemental support to enhance the expertise and abilities of your in-house IT team.

Managed IT Support

Managed IT Support Rotherham

An imperative component for any thriving business is a managed IT support plan. Serving as an expert team and strategic IT ally to Rotherham and businesses based across the Midlands, we deliver a customised service tailored to the unique requirements of each individual business. Let us manage your IT estate and support your users, so you can focus your attention on your commercial success.

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Managed Cyber Security

Our team can help you feel at ease with your cyber security, by implementing cyber security best practices to ensure you are protected from cyber threats and weaknesses. We offer a range of services from penetration testing, email security, compliance and more.

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Managed Cloud

Optimise your cloud environments, enhance performance and ensure the security and reliability of your applications and data.

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Communications

Communications

Our streamlined business communication solutions will help you cut costs and boost productivity.

View communication solutions

We found ourselves in a very challenging situation when we were left with no internet access and no telephone system. The Air IT team stepped in very quickly and were able to give us back connectivity as soon as possible.
Since then, we have enjoyed a very positive relationship with Air IT. Our support tickets are always handled promptly, professionally and patiently. We are looking forward to continuing our strong relationship with Air IT into the future.

Ella Carpenter
Centre Manager, RSCPA Radcliffe

RSPCA Air IT support case study

Why work with us

We are dedicated to assisting businesses and internal IT departments in Rotherham and throughout the Midlands get the most out of their technology to drive IT transformation for improved efficiency and commercial success.

SDI 4 star

4 Star SDI certified service desk

At Air IT, our expert in-house service desk has achieved the prestigious 4-star SDI (Service Desk Institute) certification; the only MSP worldwide to hold this maturity level currently. We like to think it’s because our clients are always our main priority. We continue to strive to exceed expectations and deliver excellent service, every single time.

Complimentary IT Support

Fully certified & experienced team

Every single one of our technicians and consultants have been trained to the highest level, and carry years of experience under their belts across IT, comms and security. Fully accredited, with hands-on knowledge and skills, relax in the knowledge our team can keep your business running smoothly.

Tailored support

We provide IT support to businesses across Rotherham, and tailor services to suit your organisation’s needs. Are you an SME in need of fully managed support, or an internal IT team requiring additional support, manpower or technical expertise? Whatever your requirements, rest assured we can tailor our support to suit you.

Award Winning IT

Best-of-breed systems & tools

To ensure we can provide the best customer service and IT support to Rotherham-based businesses, we leverage a suite of premiere tools in IT Service Management, Remote Monitoring and Management and support tools we’ve invested in over the years.

local experts Air IT support

We're your local experts

With a team exceeding 70 experts, we offer assistance to Rotherham-based businesses both remotely and on-site. Situated conveniently next to the J25 off the M1, our Head Offices enable our skilled engineers to promptly attend to issues that cannot be resolved remotely by our Service Desk.

no hidden fees

No Hidden Fees

We’re always transparent about our prices. You’ll never have to fear any unpleasant surprises, as we don’t hide any of our fees. Our fixed fee pricing model will help with your cash-flow and financial planning, as you only need to pay for what you need.

Did you know we offer Mac Support?

With over 25 years of expertise in Mac IT Support, we stand out as one of the few MSPs with extensive experience in this field. Trust us to ensure you keep up to date, keep your systems protected, and keep your Apple infrastructure operating seamlessly.

Explore our Mac product offerings and discover the businesses that rely on us for their Mac-related software and hardware needs.

View our Dedicated Mac Support Page

Macbook, Pc and ipad with mac webpage.

How we helped Proludic UK

We’re an award-winning IT support company

#1 MSP in the UK

Cloudtango MSP Select UK 2023 Winner

Winner, #5 in EMEA

Channel Futures MSP 501

Winner, Technical Excellence Partner of the Year

Mimecast Partner Award, UKI FY23

How to find us

Based just an hour away from Rotherham off the M1 Junction 25 in Nottingham. We are ideally located to respond quickly to the needs of our clients throughout the Midlands.

Our 24/7 support offering allows us to provide you with tailored support around the clock, onsite or remotely in Rotherham.

Address:

Air IT Nottingham,
Unit 7, The Technology Hub,
Interchange 25 Business Park,
Bostocks Lane,
Sandiacre,
Nottingham,
NG10 5QG

Email Us: info@airit.co.uk

Call Sales: 0203 089 3436

Call Support: 0115 697 2099

 

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We only partner with the best

Leveraging our significant partnerships and certifications with top-tier vendors, we bring forth the most recent technological innovations to facilitate transformation and enhancement.

Get a FREE consultation

Contact us to discuss your needs further by calling 0203 089 3436 to speak to an Air IT specialist.

Get a FREE consultation