Since 1998, Infotech has provided first-class IT support services to businesses throughout Kent and beyond, and is now looking forward to continuing this journey as part of the Air IT Group.

We’re still the same friendly team working from our offices in Kent, delivering local IT support services to businesses across the region. We remain committed to empowering our clients to succeed through technology – whether that’s through our responsive everyday IT support or long-term strategy formulation – to ensure that your business succeeds.

Being part of the Air IT Group means we are now equipped with an even wider range of managed IT services including cutting-edge business intelligence, managed cyber security and communications solutions. This means that all your technology needs can be covered under one roof, by one strategic partner.

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We help businesses in Kent and beyond succeed through technology

Whether you need an IT support package that’s fully outsourced or a bit of extra help for your internal team, we can provide a solution. We’re a strategic business partner, proactively managing your infrastructure and supporting with everyday IT issues to ensure that technology is an advantage for your business, rather than an obstacle.

Managed IT Support Kent

We don’t operate on a break-fix model – we’re here to help proactively manage all aspects of your IT, cyber security and more. We’ll work with you to form a long-term roadmap in addition to everyday service desk support.

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Complimentary IT Support

Complementary IT support

We offer complementary IT support for IT Managers and internal teams that need additional resource and technical expertise. Whether you need more support for end users or out of hours service, we’ll create a tailored solution to meet your specific needs.

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We look forward to the next phase in our journey with Air IT, with the same fantastic team that continues to grow. Though we might look different from now on, there will be no changes for our clients in terms of our everyday support and high standards of service. By combining the knowledge and skillsets of both teams, we are enhancing the way we work, adding to the services we offer and continually improving our clients’ experience.

Jason Foord, Founder of Infotech

Jason Foord

How to find us

Our Kent office is ideally placed to travel to surrounding businesses should you need us, though most of our work can be carried out remotely for minimal disruption. Air IT has several regional offices across the UK, so we’re never too far away no matter where you’re based.

Why work with us?

Expert IT Support Kent

Based in Rochester, Kent, we’re ideally positioned to service businesses all over the region and surrounding areas. From Maidstone to London, our team is just minutes away. Though most IT problems can be resolved remotely, it’s good to know we’re not too far away to support you onsite if needed.

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A personal service

We’ll get to know you on a personal level – it’s what we pride ourselves on. When we know your systems, we can identify the best options faster. It also means we can optionally prepare new computers before they arrive on site, ready to be used when they land on the desk.

Tailored IT support

We don’t do one size fits all IT support. Our services are flexible – whether you’re an SME in need of fully managed support, or an internal IT team that needs a little extra support, technical expertise or manpower.

Award Winning IT

Industry-leading systems & tools

We’ve invested in industry-leading systems with a suite of best-in-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools providing the best customer experience possible.

Our 4-star Service Desk Institute (SDI) certified Service Desk places an experienced and highly qualified team of IT support professionals at your disposal.

SDI 4-star rating

 

Air IT is a group of highly accredited, award-winning businesses whose mission is to empower people to succeed through technology.

We’re independently ranked as one of the UK’s top Managed Service Providers (MSPs), and we’re the only SME-focused MSP with a service desk that holds a 4-star Service Desk Institute (SDI) certification.

Working to ISO and ITIL-aligned best practices, we’ll seamlessly integrate with your business and enhance your operations.

We only partner with the best

We partner with industry-leading vendors so we can bring you the latest technological innovations to help drive transformation and improvement.

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If you want to benefit from our award-winning IT support in Kent, contact our expert team today or call us on 01634 525252 to arrange your FREE IT audit.

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