Do you offer 24/7 support?

In today’s fast-paced business environment, operations continue around the clock, and so should your support. We offer extended and 24/7 IT support, catering to businesses with multiple locations spanning various time zones.

Do I need to change my existing IT infrastructure?

Regardless of the make or provider, we’ll seamlessly integrate with your current infrastructure. As your IT partner, we’ll offer guidance on future network and infrastructure investments, equipping your business with the necessary tools to enable growth.

I have an existing IT team in-house. Why would I need an MSP?

At Air IT, we collaborate with numerous clients who have an in-house IT team. Our role is to complement your existing IT staff, providing support wherever necessary and seamlessly transitioning tasks when their workload reaches capacity.

What are the benefits of having a local IT support provider?

The majority of IT issues can be addressed remotely through our remote monitoring tools, with many being resolved before detection, thanks to our proactive monitoring capabilities. Occasionally, situations arise that require an onsite engineer. These problems are often business-critical, this means having a local resource is important for keeping your business running.

IT Support Services Crewe

We’re proud to deliver first-class IT services and award-winning IT support to businesses across Crewe and the North West.

Understanding the needs of each company, we customise our IT services and support offerings to work perfectly with your requirements. From complete management of IT systems and users to supplementary support for your internal IT team, our extensive range of services is crafted to propel your business forward.

Benefiting from a 4-Star certification from the Service Desk Institute (SDI), our expert team of IT support professionals is fully committed to assisting your Crewe-based business.

Recognised for our exceptional accreditations and numerous awards, we are proud to be known and independently ranked as one of the top managed service providers (MSP) in the UK.

Already with Air IT North West?

If you’re an Air IT customer or were previously with Concise, check out our dedicated North West webpage.

Go to Air IT North West

Our services include

Managed IT Support Crewe

The reliability and security of your IT infrastructure are paramount for seamless operations. We offer proactive support and maintenance for your IT systems, whether it’s done remotely or onsite. With us managing your IT needs, you can focus on running your business without the worry of IT disruptions.

Get a free consultation

Managed Cyber Security

Our team can help instill confidence in your cyber security, by implementing cyber security best practices to safeguard against cyber threats and vulnerabilities. Our services encompass a variety of offerings, including penetration testing, email security, compliance, and more.

View Cyber Security

Managed Cloud

Optimise your cloud environments, enhance performance and ensure the security and reliability of your applications and data.

View managed cloud services

Communications

Cut costs and enhance collaboration with our best-in-class communications technology, including phone, internet connectivity, and video conferencing solutions.

For more than twenty years, we’ve been dedicated to providing support to local businesses

Why work with us?

In the realm of business IT support, we’re not content to wait for problems to surface before taking action. Our approach is proactive, as we develop customised strategies tailored to the individual needs of each organisation.

Industry-leading systems & tools

We’ve invested in industry-leading systems with a suite of best-in-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools providing the best customer experience possible.

Tailored IT support

We don’t believe in a one-size-fits-all approach to IT support. Our services are adaptable to your specific needs, whether you’re a Crewe-based SME requiring comprehensive managed support or an internal IT team seeking additional technical expertise or manpower.

Fully certified & experienced team

All of our team are fully trained and accredited with years of experience and knowledge under their belts, so you can get the best solutions and service.

Certified by the Service Desk Institute

We may be passionate about technology, but we always put people first. Air IT takes a client-led approach to IT services and this is demonstrated by our 4-star SDI certification. We’re one of very few companies to achieve this coveted accreditation and are currently the only MSP to hold this maturity level worldwide.

Fixed monthly fees

Each support package we create is tailored to the individual business. Our fixed-fee pricing model results in transparent costs, so you can plan your finances without worrying about nasty surprises.

A team of local experts

Whilst most issues can be fixed remotely, it’s good to know we’re close by to support you onsite if necessary. With a dedicated team based at our offices in Northwich, we’re ideally placed to support businesses in Crewe, Manchester, Liverpool, Chester, Stockport, Oldham and Warrington to name a few.

Did you know we offer Mac Support?

With over 25 years of expertise in Mac IT Support, you can trust us to keep your Apple infrastructure well protected, up to date, and running smoothly.

Explore our range of Mac products and learn about the businesses that rely on us for their Mac-related software and hardware requirements.

View our Dedicated Mac Support Page

How to find us

Based in the heart of Manchester, we are located with access to the M6, M56 and M62 corridors, meaning we can support your business across Crewe and the North West with ease.

With our 24/7 services, your IT infrastructure can be supported anywhere, at any time, remotely or onsite.

Address:

Air IT Manchester,
76 King St,
Manchester
M2 4NH

Email Us: info@airit.co.uk

Call Sales: 0203 089 3436

Call Support: 01606 336200

Trusted local partners

We take pride in actively participating in our local business communities. That’s why we’re members of various local networking groups and business organisations such as Pro Manchester and the Greater Manchester Chamber of Commerce. Additionally, we’re a Trusted Partner of the North West Cyber Resilience Centre, which aims to protect businesses from threat of cybercrime.

IT Support FAQs

Do you offer 24/7 support?

In today’s fast-paced business environment, operations continue around the clock, and so should your support. We offer extended and 24/7 IT support, catering to businesses with multiple locations spanning various time zones.
Do I need to change my existing IT infrastructure?

Regardless of the make or provider, we’ll seamlessly integrate with your current infrastructure. As your IT partner, we’ll offer guidance on future network and infrastructure investments, equipping your business with the necessary tools to enable growth.
I have an existing IT team in-house. Why would I need an MSP?

At Air IT, we collaborate with numerous clients who have an in-house IT team. Our role is to complement your existing IT staff, providing support wherever necessary and seamlessly transitioning tasks when their workload reaches capacity.
What are the benefits of having a local IT support provider?

The majority of IT issues can be addressed remotely through our remote monitoring tools, with many being resolved before detection, thanks to our proactive monitoring capabilities. Occasionally, situations arise that require an onsite engineer. These problems are often business-critical, this means having a local resource is important for keeping your business running.

We only partner with the best

We collaborate with top-tier vendors to deliver cutting-edge technological advancements, empowering your journey towards transformation and enhancement.

Discover key sectors we service

Get a FREE consultation

Contact us to discuss your needs further by calling 0203 089 3436 to speak to an Air IT specialist.

Get a FREE consultation