Staffordshire businesses we support

We’re here to help! We tailor our IT support services to your business needs. Whether you need to fully outsource your support needs or complement your in-house IT team, our expert team is on hand to assist.

SDI 4-star rating

Based in Staffordshire, we’re an award-winning Managed Service Provider (MSP), ranked No.1 in the East Midlands. Working to ISO, ITIL and Service Desk Institute (SDI) aligned processes and best practice, we deliver market-leading business IT support to SMEs and internal IT departments of businesses across Staffordshire and the UK.

Using cutting-edge support tools and best-in-class service management systems, we’re the only SME focussed MSP to hold the prestigious 4-Star SDI certification. Employing the most qualified and experienced technical staff, we’re here to help your Staffordshire business and IT team drive digital transformation and business success.

How we’ll support you

A proactive and strategic IT support partner, we’ll ensure the smooth running of your IT infrastructure, so you and your people can focus on running your business.

Managed IT Support

Managed IT Support Staffordshire

We take away the stress of managing your IT and cyber security. Every step of the way, we’ll ensure your IT support aligns with your business goals and needs. We pride ourselves on delivering a rapid response to your support issues, fuelling your productivity, efficiency and giving you extra peace of mind.

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Award Winning IT

Business IT Services Staffordshire

Is poorly managed IT slowing your business down? You need IT that works for your business. Our highly accredited team can help.  We take the time to assess your current business IT and align it to your business needs, allowing you and your people to focus on what matters most.

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Air IT employee testimonial

Air IT is passionate about its staff, customers, and service and is focused on helping businesses thrive through technology. From its warm and welcoming culture to its company values, Air IT constantly supports individuals and its teams to drive the highest standards throughout the business. Providing a truly unique and modern approach to the workplace – which I am proud to be part of.

Jack Bradshaw
Cyber Security Engineer, Air IT

Why work with us

We’re fully committed to helping Staffordshire businesses and in-house IT teams become more efficient, productive and successful.

SDI 4 star

4 Star SDI certified

We’re proud to say that our in-house service desk has achieved the 4-star SDI (Service Desk Institute) certification. Highly prestigious, we’re the only SME focussed MSP worldwide to currently hold this accolade. We like to think this is down to the fact that our clients always have – and always will be – our number one priority. We want to exceed your expectations and deliver service excellence every single time.

Expert IT Support Staffordshire

Based in the heart of Staffordshire, we’re perfectly positioned to service businesses all over the county and surrounding areas. From Leek and Stoke-on-Trent to Cannock and Tamworth, our team is just minutes away. Though most IT problems can be resolved remotely, it’s good to know we’re not too far away to support you onsite if needed.

Complimentary IT Support

Experienced & fully accredited team

Every single one of our technicians and consultants have been trained to the highest level, with years of experience across IT, comms and security. Rest assured our team are fully accredited, and have the hands-on knowledge and skills that’s required to keep your business running smoothly and successfully.

behavioural analytics

Best-in-class tools and systems

Many Staffordshire businesses are experiencing our award-winning IT support services. We’ve invested in industry-leading systems for Remote Monitoring and Management (RMM) and IT Service Management (ITSM), and we’re always looking for new ways to provide an ever-improving service level to our clients.

no hidden fees

No Hidden Fees

We’re transparent about our prices: we’re always honest and upfront. With no hidden fees, you’ll never have to fear any unpleasant surprises. Our fixed fee pricing model helps your cash-flow and financial planning, as you only have to pay for what you need.

local experts Air IT support

Staffordshire Based IT Experts

We have a team of 200+ experts across the UK, so we’re always ready and available to assist your business both remotely and on-site. With offices across the Midlands, including a modern office in Uttoxeter, we’re conveniently located near the A50 and A518 allowing us to easily service any Staffordshire based business.

Who we’ve helped

We’re an award-winning Staffordshire IT support company

Winner, Business of the Year – East Staffordshire and South Derbyshire 2019

Business of The Year

Winner, Staffordshire Chambers Business Awards 2020

Digital Transformation Award

Winner, UK Managed Services Awards 2019

Best SMB MSP Project

Service Delivery KPIs

How we performed in December 2021

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Customer Satisfaction

View past 3 months

We only partner with the best

We only partner with industry leading technology suppliers to bring you the best available solutions and expertise for your business.

Get in touch

If you’re interested in our IT support services, please contact our expert team today or call 0115 880 0044 to arrange your FREE IT audit.

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